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Why corporate responsibility (CR) matters

We have a significant influence on the lives of many thousands of people across the UK, including employees, customers, suppliers, investors and neighbours. That means we need to find a balance between the environmental, social and economic aspects of our activities so that the positive impact we have as a business is maximised.

Our vision is ‘bringing property to life’. We go beyond bricks and mortar, through a mixture of good design, community engagement and first-class service, to create places where people choose to shop, are proud to work and want to live. Put simply, we aim to be the partner, employer or provider of choice – the sort of business people want to work with and for.

Awards and recognition

We have been included in the Dow Jones Sustainability Index each year since its launch in 2000 and are now the global leader for sustainability in the Real Estate sector. This year Sustainable Asset Management’s Sustainability Yearbook 2009 awarded us Gold Class and sector leader status. And Land Securities was again voted top in the ‘property company’ category of the Britain’s Most Admired Companies survey, published by Management Today, December 2008.

Our CR strategy

We manage our CR strategy and activities through an eight-strong CR Committee, with representatives drawn from across the Group. Chaired by Angela Williams, our HR Director, the committee meets four times a year to agree policies, review progress against targets and set future objectives.

In January 2009, we sold our Trillium business. This has given us the opportunity to step back and review our approach to CR, to redefine our CR vision, and to focus on what we should achieve in 2009/10 and beyond. We believe good CR practices make for a stronger business, so it is essential that CR is embedded in what we do and how we do it. The targets we set will be challenging yet attainable. By achieving them, we will improve our performance across the business.

Our new CR strategy will be published during 2009 and will be reviewed in the next Annual Report.

During 2008/09, our activities addressed the needs of the stakeholder groups and issues outlined on this page – Customers, Health & Safety, Employees, Suppliers, Community, Investors and Environment. The ‘CR highlights’ content featured over the following pages focuses on three key areas, People, Buildings and Communities, while the ‘CR performance’ section that follows analyses our CR targets and achievements.

View our Corporate Responsibility Report online at, which provides even more detailed information on our CR strategy and performance.